We have a 30-day straightforward refund or replacement policy on all purchases which we aim to make as hassle-free as possible. In the event you are not 100% satisfied with your order we can either re-ship or refund your order up to 30 days from the purchase date. Refunds of US-based payment methods can take a number of days to be visible but are usually fully settled within 7-10 business days after they have been issued. All claims will be researched by our team to confirm the contents of your order were delivered to you.
At our discretion, we may also require physical return and verification of the unwanted or unusable goods in question. If a physical return is necessary, we are able to provide a prepaid return shipping label for US-based orders.