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What are your shipping guarantees?

Orders are to be placed no later than 2 p.m. Eastern time zone for them to be processed and shipped the same day. Here are some of the guarantees which come included when paying for your orders shipping costs:

USPS First Class Mail: has an average arrival time of 3–7 business days with delivery confirmation. Tracking is not consistent and arrival time is variable. It does not come with any money back guarantees.

USPS Priority Mail: has an average arrival time of 2–4 business days with delivery confirmation and tracking. It does not come with any money back guarantees.

USPS Priority Mail Express: is the quickest method of delivery. The average arrival time is 24-48 business hours, prioritized and with good tracking. Depending on the distance of the delivery location from Florida, it either comes with a 1-day or 2-day money back guarantee.

USPS International First Class Mail: has an average arrival time of 2 weeks. May include a tracking number with delivery confirmation depending on the country of destination. It does not come with any money back guarantees.

USPS International Priority Mail: has an average arrival time of 6-10 business days, but may take longer. It comes included with a tracking number and delivery confirmation.

USPS International Priority Express Mail: has an average arrival time of 24-48 hours, and is the quickest delivery method. It comes included with a tracking number and delivery confirmation.

Clarification: the guarantee refunds your shipping costs if your order is not delivered on time.

What are your accepted methods of payment?

  • Credit or Debit Card: Pay securely using your any Visa, MasterCard, or Discover card directly at checkout.

  • Bank Wire Transfer: Includes Zelle, Cash App, Venmo, Google Pay, and Apple Pay.

  • Bitcoin: Pay using Bitcoin currency through CoinPayments.net.

Chemical Exchange, Inc. is a Florida-based company of dedicated professionals devoted to providing the highest quality research chemicals for institutional and individual researchers alike.

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